You've Got Questions
&
We've Got Answers
Whether you're wondering how our supplements works, when to take it, or what happens if it doesn’t… you're in the right place.
We built O’HOY to make things simple — no guesswork, no gimmicks. Just results.
Scroll through the FAQs below or reach out if you don’t see your question.
Let’s get you sleeping deeper and performing better.
Got a question in mind? Skip the scroll — jump to what matters:
Frequently asked questions about
Orders & Shipping
Where do you ship from?
Where do you ship from?
We ship all orders from our fulfillment center in the US, so you won’t experience international delays or customs surprises.
When will my order ship?
When will my order ship?
We ship all orders within 1–2 business days. You’ll get a confirmation email the moment your package is on its way, along with tracking so you can follow it right to your door.
How long does delivery take?
How long does delivery take?
It depends on the shipping method you choose at checkout. Most orders arrive within 3–5 business days. We ship from within the US, so you won’t face long delays or surprise customs fees. Just fast, reliable delivery — the way it should be.
How do I track my order?
How do I track my order?
You’ll get a confirmation email the moment your package is on its way, along with tracking so you can follow it right to your door.
How much does shipping cost?
How much does shipping cost?
We offer free shipping on all orders over $80. For smaller orders, shipping is calculated at checkout based on your location and chosen method.
What if my package is delayed or lost?
What if my package is delayed or lost?
If you added “Free Returns + Package Protection” in your cart, you’re fully covered. Just email us at support@drinkohoy.com and we’ll either track it down or send you a replacement — fast and hassle-free.
Didn’t add it? No worries — we’ll still do everything we can to help. Just know protection makes it easier to guarantee a swift resolution.
Do you ship internationally?
Do you ship internationally?
Not yet — we currently ship within the United States only. But we’re working on expanding soon.
Frequently asked questions about
Returns & Guarantee
What’s your return policy?
What’s your return policy?
We offer a 60-day money-back guarantee — no hassle, no hard feelings. If MagPerform doesn’t work for you, email us at support@drinkohoy.com.
If you added “Free Returns + Package Protection” at checkout, the process is even smoother and fully covered. Otherwise, standard return shipping costs may apply.
How do I request a refund?
How do I request a refund?
Email us at support@drinkohoy.com within 60 days of your purchase. If you added our $1.99 protection plan, return shipping is on us. No printing labels or jumping through hoops.
Can I change or cancel my order?
Can I change or cancel my order?
Email us ASAP at support@drinkohoy.com. If your order hasn’t shipped, we’ll do our best to catch it in time. After it ships, we can help with a return or exchange — especially easy if you added package protection at checkout.
What is the “Love Your Sleep Guarantee”?
What is the “Love Your Sleep Guarantee”?
We stand behind our products with our 60-day “Love Your Sleep Guarantee.” If you don’t love how you sleep, feel, or perform after trying it for 30 days — just let us know within 60 days of your purchase. We’ll refund your full order, no hassle, no hard feelings.
It’s our way of making sure your only risk is sleeping better.
Frequently asked questions about
Subscribe & Save
Do I have to subscribe?
Do I have to subscribe?
Not at all. You’re always welcome to make a one-time purchase. But if you love MagPerform, subscribing is the easiest way to stay consistent — and save money while you’re at it.
Can I cancel or pause anytime?
Can I cancel or pause anytime?
Yes. You’re in full control. Cancel, pause, or adjust your subscription anytime with just a few clicks. No hoops, no guilt, no awkward emails. Once you place a subscription order, you’ll get an email with a link to your personal customer portal.
How do I manage my subscription?
How do I manage my subscription?
Once you place a subscription order, you’ll get an email with a link to your personal customer portal. From there, you can change your shipping schedule, delivery address, payment method, or cancel with ease.
What’s the benefit of subscribing?
What’s the benefit of subscribing?
You save an additional 10% instantly and never run out of the supplement that supports your best sleep. It’s one less thing to think about — and one more step toward consistent results.
What if I need it sooner (or want to skip a delivery)?
What if I need it sooner (or want to skip a delivery)?
You can move your next delivery date up, push it back, or skip a shipment entirely inside your subscription portal. We make it flexible so it works for your life.
Frequently asked questions about
Our Products
When should I take your products?
When should I take your products?
Each product is designed for a specific time of day or goal — some work best in the evening, others in the morning or pre-performance. You’ll find exact timing instructions on every label and on our product pages.
Will your supplements make me feel drowsy or jittery?
Will your supplements make me feel drowsy or jittery?
No surprises here. Each formula is crafted to support your natural rhythms — whether that’s winding down or ramping up. If there’s any ingredient that may impact how you feel, we’ll tell you upfront.
Can I take them every day?
Can I take them every day?
Yes. All O’HOY supplements are made for consistent daily use. That’s how you get long-term results. Of course, always check with your healthcare provider if you’re unsure.
What’s actually in your products?
What’s actually in your products?
Only ingredients with a purpose. No fillers, no artificial flavors, and no trendy fluff. Everything that's in our products is listed clearly on the label.
How long before I feel a difference?
How long before I feel a difference?
Some feel it on night one. Others take a few days or weeks. It depends on the product, your body, and your routine. We recommend giving any O’HOY supplement at least 2–4 weeks of consistent use to feel the full effect.
Still Need Help?
Feel free to reach out to us via email, and we will be happy to help you!
We usually respond within 24 hours (Mon-Fri).
or call us on this number:
941-216-6131